The contact center space is a dynamic and fluid one, with companies buying and selling other suppliers, and everybody working to provide organizations with solutions that address our new impatient, mobile-centric, and omnichannel world. Here’s a list of some of the companies that CUSTOMER magazine and TMC (News - Alert) believes are doing it right.
Congratulations to our 2016 CUSTOMER Contact Center Technology Awards winners.
8x8
Virtual Contact Center
AireSpring
Cloud Dialer
Ameyo
Ameyo
Avaya
Avaya Workforce Optimization Select
Calabrio ONE
dvsAnalytics Inc.
Encore Gamification
ELEAD1ONE
ELEAD1ONE Contact Center
Envision
Click2Coach Cloud
Fonality
Fonality Contact Center
NEC (News - Alert) Corporation of America
NEC UNIVERGE Business ConneCT Smart Contact Center Solution
NewVoiceMedia
ContactWorld
NobelBiz
VitalSigns
Noble Systems (News - Alert) Corp.
Noble Inbound 100
RightAnswers
RightAnswers Enterprise Knowledge Hub
Star2Star Communications LLC
StarCenter
TCN
TCN Platform 3.0
Tenacity
Tenacity
TouchPoint One
Acuity
Versadial Solutions
Versadial VSLogger
Vlocity
Vlocity’s Guided Interaction Platform
Zoom International
ZOOM Video & Telepresence (News - Alert) Recording
Edited by Alicia Young