TMC Announces Winners of the 2016 CUSTOMER Magazine TMC Labs Innovation Award

By TMC December 01, 2016

Award recognizes technologies driving the customer experience and that meet the highest standards of excellence.

Norwalk, CT, December 1, 2016 — TMC, a global, integrated media company helping clients build communities in print, in person and online, announced today the winners of the 2016 TMC Labs Innovation Award, presented by TMC’s CUSTOMER Magazine.

The CUSTOMER Magazine TMC Labs Innovation Award is presented to a very select group of applicants based on thorough reviews conducted by the editors of CUSTOMER magazine and the engineers at TMC Labs, TMC’s respected product review division.

The products honored demonstrate raw innovation, unique features, and significant contributions toward improving communications technology. Based on applications received, TMC Labs chooses only those products considered the best-of-the-best in customer experience, contact center, call center, and CRM solutions.

"We are proud to announce the winners of the 2016 CUSTOMER Magazine TMC Labs Innovation Award. The award recognizes companies whose solutions are dramatically enriching the customer experience," said Rich Tehrani, CEO, TMC. “I look forward to seeing future innovation from these companies as they continue to contribute to the development of the customer relationship.”

2016 CUSTOMER Magazine TMC Labs Innovation Award Winners:

Company	Product
RightAnswers	RightAnswers Community
Ameyo	Ameyo
OrecX	Oreka TR
Five9, Inc.	Five9 Virtual Contact Center (VCC)
SAP SE	SAP Digital CRM
Crexendo, Inc.	Crexendo Call Center

For more than 20 years, TMC has been honoring technology companies with awards in various categories. These awards are regarded as some of the most prestigious and respected honors in the communications and technology sector worldwide. Winners represent prominent players in the market who consistently demonstrate the advancement of technologies. Each recipient is a verifiable leader in the marketplace.

About CUSTOMER
Since its launch in 1982 as Telemarketing Magazine, CUSTOMER magazine has been the voice of the customer experience, call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry. Please visit http://www.customer.tmcnet.com.

About TMC

Global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. This presents branding, thought leadership and lead generation opportunities for vendors/sellers.

TMC’s Marketplaces:

Unique, turnkey Online Communities boost search results, establish market validation, elevate brands and thought leadership, while minimizing ad-blocking.
Custom Lead Programs uncover sales opportunities and build databases.
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Publications, Display Advertising and Newsletters bolster brand reputations.
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